You got it first… the latest Nokia E71-2 or the NAM E71 smartphone when it first hit the market. You love your phone, you live and die by it’s features. So when you hear that some people out there got a firmware update from Nokia but you didn’t, you feel like you got the shaft.

Fret no more, ‘lil camper. Here’s a guide on how to get the firmware update you always wanted.

Background: I own both an E71-1 (European E71) and the E71-2 (North American E71). In October, I was notified that there was an update to the E71′s firmware. Some fixes, some enhancements, all good stuff (see the Nokia E71 blog, HERE for more details), so I embarked on updating my phones.

Model: E71-1, Type: RM-346, Product Code: 0560654 – success
Model: E71-2, Type: RM-357, Product Code: 0569371 – no dice

To date, there still isn’t an update available for the E71-2 above via Nokia Software Update (NSU).

A couple weeks ago, I stumbled upon a thread on Symbian Guru, HERE, that covered a successful flash update of the Nokia E71-2. The Guru was kind enough to disclose his product code, 0559585.

I recall using a piece of software called NSS or the Nemesis Service Suite, HERE, to change the product code of an older Nokia phone of mine. In this case, all I did was download the software, plug in my phone via USB and go through the steps below.

Step 1 – open up NSS, plug in your phone

Step 2 – hit the magnifying glass in the top right

Step 3- switch to the Phone Info tab

Step 4 – Check the Product Code box and hit Read to read the data from the phone

In this case, my product code is 0569371

Step 5 – type in the product code you want to change in the phone

I typed in 0559585 which is reported to be an E71-2 product code that has an upgrade available on NSU.

Step 6 – hit Write to write the new data to the phone and you’re done!

After that, it’s smooth sailing  on NSU.

You’re golden! A Nokia E71-2 has been upgraded from firmware 100.07.76 to 110.07.127! I’ve been testing the updated phone for a day without any issues – the 3G service hasn’t been impacted at all and it’s totally stable. Good luck with your updates!