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	<title>raj &#187; Philippines</title>
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		<title>When Florists Attack</title>
		<link>http://raj.jp/index.php/2010/04/30/when-florists-attack/</link>
		<comments>http://raj.jp/index.php/2010/04/30/when-florists-attack/#comments</comments>
		<pubDate>Fri, 30 Apr 2010 20:11:41 +0000</pubDate>
		<dc:creator>raj</dc:creator>
				<category><![CDATA[Business]]></category>
		<category><![CDATA[Philippines]]></category>
		<category><![CDATA[1800flowers.com]]></category>
		<category><![CDATA[Customer Service Experience]]></category>
		<category><![CDATA[Flower Delivery]]></category>
		<category><![CDATA[Flowers]]></category>
		<category><![CDATA[FLWS]]></category>
		<category><![CDATA[Manila]]></category>
		<category><![CDATA[Manilaflower.com]]></category>
		<category><![CDATA[NASDAQ]]></category>

		<guid isPermaLink="false">http://raj.jp/?p=671</guid>
		<description><![CDATA[<p>Posted in <a href="http://raj.jp/index.php/category/business/" title="Business">Business</a><a href="http://raj.jp/index.php/category/philippines/" title="Philippines">Philippines</a></p>You probably don&#8217;t think about this very much when you buy flowers or anything online for that matter but, given the wrong vendor, a myriad of reprehensible things can happen. I&#8217;m not talking about identity theft or stolen credit cards, but a more nefarious beast. Imagine being smacked right where it counts &#8211; that&#8217;s right, [...]]]></description>
			<content:encoded><![CDATA[<p>Posted in <a href="http://raj.jp/index.php/category/business/" title="Business">Business</a><a href="http://raj.jp/index.php/category/philippines/" title="Philippines">Philippines</a></p><p>You probably don&#8217;t think about this very much when you buy flowers or anything online for that matter but, given the wrong vendor, a myriad of reprehensible things can happen.</p>
<p><a title="Flowers by Urban Mixer, on Flickr" href="http://www.flickr.com/photos/urbanmixer/3764642067/"><img src="http://farm4.static.flickr.com/3532/3764642067_0c39810ab6_m.jpg" alt="Flowers" width="240" height="180" /></a></p>
<p>I&#8217;m not talking about identity theft or stolen credit cards, but a more nefarious beast. Imagine being smacked right where it counts &#8211; that&#8217;s right, your livelihood.</p>
<p>WHAT? Buying flowers from the wrong retailer can lead to disciplinary action at work? Well, it could be the case if you order from <a title="1800flowers.com - order with them and you may lose your job" href="http://1800flowers.com" target="_blank">1800flowers.com</a> or their affiliate in the Philippines, <a title="Once you buy, get ready to be harassed" href="http://manilaflower.com" target="_blank">Manilaflower.com</a> and I&#8217;m not talking about a mishap in delivery or an inter-staff romance.</p>
<p>Take poor Johnny C&#8217;s case &#8211; innocuously ordering flowers for his fiancé&#8217;s mother in the Philippines. Poor guy didn&#8217;t know what he was getting into. After a debacle involving extortion, fake lawyers, and systematic harassment of Johnny, his fiancé&#8217;s mother and co-workers (including management), you wonder if he&#8217;s currently planning on getting medieval on their ass.</p>
<p>If it was me and this shit was happening to me, you can bet that my new moniker would permanently be &#8216;Angry Johnny,&#8217; that&#8217;s for sure.</p>
<p>Okay, so here&#8217;s the kicker &#8211; Johnny C who ordered the flowers and Johnny C who&#8217;s co-workers, management and others at work who are being harassed are two different Johnny Cs! The only thing they share is locale (Johnny C #1 lives in Burnaby and Johnny C #2 works in Burnaby) and the same surname.</p>
<p>WHAT?!</p>
<p>That&#8217;s right, the idiots at <a title="I wouldn't do business with them if they were the last flower company on earth!" href="http://manilaflower.com/" target="_blank">Manilaflower.com</a> decided to harass the first Johnny C they found on Google. It seems that the original Johnny C who ordered the flowers (not the one who&#8217;s getting harassed) had some quality concerns with his flower order and got a refund via Paypal.</p>
<p>So, <a title="Scary flower company to say the least" href="http://manilaflower.com" target="_blank">Manilaflower.com</a>&#8216;s people decided to take it upon themselves to start a campaign of hate and harassment against Johnny C &#8211; emailing the wrong Johnny C&#8217;s business, phoning other staff and even going as far as sending false claims about this Johnny C&#8217;s behavior to the web host and domain registrar to where Johnny C works. How&#8217;s that for customer service?</p>
<p>All attempts to contact those at <a title="1800flowers.com - order with them and you may lose your job" href="http://1800flowers.com" target="_blank">1800flowers.com</a> went unanswered. Even the NASDAQ company&#8217;s Investor Relations department didn&#8217;t respond to requests.</p>
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