Gmail for your domain – failing grade

Google Hosted or Gmail for your domain has been hailed as the killer app for those seeking an alternative to corporate groupware. After a short test of the service, it’s my opinion that they still have a very long way to go.

Pros of Google Hosted:

  • slick Gmail web interface
  • 2GB of storage space for each account
  • Google Talk is a decent IM solution
  • Google Calendar is a decent calendaring solution
  • A control panel that allows you to add/remove accounts as well as create aliases

Cons of Google Hosted:

  • Migration is clunky, the service doesn’t activate until it detects that you’ve changed MX records, this could mean some serious downtime!!
  • Can’t set priority or confidentiality on outgoing mails like you can in Outlook
  • A sending limit! Once you reach it, you can’t send any more! (… and this is supposed to be corporate?!)
  • No customer support – want someone to help you? FORGET IT!

Here’s some screen shots of Gmail hosted for those of you who are curious:

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In conclusion, Google Hosted is a step up for those users seeking an upgrade from POP3-type hosting. If you’re using IMAP4 or a groupware system like Microsoft Exchange, you’re not going to appreciate Gmail for your domain.

  • http://www.socialempire.com Frances Hui

    I’ve tried it at the insistance of a friend and I didn’t really enjoy the overall experience. It looks very infantile.